How do cross-border goods reach you

Search coupons, study conditions for discounts, select goods in the shopping cart, pay... The crazy "Double-11 Shopping Festival" has just passed. Do you want to get your purchased cross-border goods soon?

 

How do cross-border goods cross across the ocean and come to China? What other "magic" has accelerated cross-border goods to reach consumers early? Next, let's start a wonderful trip to import trip of cross-border goods!

 

 

How long does it take to receive the goods?       Most cross-border goods are imported under the mode of imports through bonded online shopping, and they are generally imported in batches from overseas to Areas under Special Customs Supervision or bonded logistics centers (Type B) in advance. After customers place orders, shops start to pack them and make declarations to the customs, and after customs clearance, they are loaded and delivered. There is no obvious difference between buying cross-border goods and buying domestic goods, and it won't take too long to get your goods.     Compared with imports through bonded online shopping, imports through direct purchasing is slightly different in parcel delivery. After consumers place orders, shops deliver goods from overseas, when the goods arrive at the area under customs supervision of China through international transportation, shops make declarations to the customs; after customs clearance, the goods are delivered domestically. Generally, the whole logistics process takes 3-7 days.

 

What is the customs clearance process?

 

 

According to your orders, the domestic agent of a cross-border e-commerce enterprise (or e-commerce platform enterprises), payment enterprises, and logistics enterprises respectively transfer the transaction, payment, and logistics information (also known as "three documents information") to the customs, and then the domestic agent of a cross-border e-commerce enterprise or a customs declaration enterprise entrusted by it applies to the Customs for the List of Cross-border E-commerce Retail Imports of the People's Republic of China (hereinafter referred to as "Declaration List"), which will be distributed to different approval channel based on the risk model of the customs.

 

 

How do the customs work?     Some of the Declaration Lists are released directly after automatic review by the customs system. Meanwhile, thanks to the use of advanced technologies such as the "Cross-border Public Distribution Center", all packages sent from the bonded warehouse can be processed on the same day and delivered within 24 hours even the orders are placed from 8:00 p.m. to 2:00 a.m., which greatly improves the consumption experience.     Some Declaration Lists will be transferred to "manual review" or physical inspection, during which some consumers will receive a request from the Customs for confirmation of the relevant transactions. Please be assured that these are measures taken by the Customs to protect the legitimate rights and interests of consumers from infringement. We warmly remind you to cooperate with the Customs to give feedback in a timely manner.

 

 

Can you return the goods?

 

 

"Hands-chopping" is cool for a while. What should you do if you find it inappropriate or unwanted after receiving the goods? We have figured it out for you in advance. Consumers of goods imported through cross-border e-commerce channels may contact customer service within 30 days from the date of customs release, and the domestic agent of a cross-border e-commerce enterprise or a customs declaration enterprise entrusted by it may apply to the Customs for the return of goods. If the goods to be returned are delivered to the original workplace under the customs supervision, the area under special customs supervision or bonded logistics center (Type B) within 45 days from the date of release, the return formality is completed, the corresponding taxes shall not be levied and the cumulative amount of annual transactions of individual consumers shall be adjusted accordingly.

 

Do you have a clearer understanding of the cross-border e-commerce import process after the above interpretations? With the continuous optimization of the customs supervision process and the continuous progress of scientific and technological means, the Customs deal with the issues with great facility in coping with the great pressure of customs clearance during the great promotion of e-commerce, and the clearance efficiency of packages can be further improved.

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Disclaimer：The above content is translated from Chinese version of thid website. The Chinese version shall prevail.